Privacy Policy

At Tradex, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and share information when you visit our website (mytradex.org) and use our services. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Company Information

Tradex
Website: mytradex.org
Email: info@mytradex.org

2. Information We Collect

We collect personal and non-personal information to provide and improve our services. The types of information we collect include:

Personal Information: Information you voluntarily provide, such as:
- Name
- Email address
- Payment information (processed securely through a third-party provider)
- Any other information you provide when you contact us or sign up for our services
Non-Personal Information: Information collected automatically when you interact with our website, such as:
- IP address
- Browser type and version
- Device information
- Pages viewed, links clicked, and time spent on our website
- Referring site or service
Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your activity on our website. Cookies help us enhance your experience by remembering your preferences and providing personalized content.

3. How We Use Your Information

We use the information we collect for the following purposes:

Providing Services: To deliver, manage, and maintain our services, process transactions, and handle your account.
Improving User Experience: To analyze website usage and improve our site’s performance and usability.
Customer Support: To respond to your inquiries, provide customer support, and address any issues.
Marketing and Communications: To send you promotional messages, updates, and special offers. You may opt out of marketing communications at any time by following the unsubscribe instructions included in our emails.
Legal Compliance: To comply with legal obligations, prevent fraud, and enforce our Terms of Service.

4. Sharing Your Information

Tradex does not sell, rent, or trade your personal information. However, we may share information in the following situations:

With Service Providers: We may share your information with third-party vendors who assist us in operating our website and providing services, such as payment processing, data analysis, email delivery, hosting, and customer support. These providers may only use your personal information as necessary to perform services on our behalf.
For Legal and Compliance Purposes: We may disclose your information if required by law or if we believe disclosure is necessary to protect our rights, comply with legal obligations, or safeguard the safety of our users or the public.
In Business Transactions: In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of the transaction, subject to confidentiality agreements.

5. Cookies and Tracking Technologies

Tradex uses cookies, web beacons, and similar tracking technologies to collect information about your browsing activity on our site. Cookies are small data files that help us recognize you and customize your experience.

Types of Cookies Used:
- Essential Cookies: Necessary for the basic functionality of our website.
- Analytical Cookies: Help us analyze how users interact with our site to improve performance.
- Marketing Cookies: Allow us to deliver targeted ads and measure ad effectiveness.
Managing Cookies: You can control cookies through your browser settings. Disabling cookies may impact the functionality of our website.

6. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. While we strive to use commercially acceptable means to protect your data, no transmission over the internet or electronic storage is entirely secure. We cannot guarantee the absolute security of your information.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we will securely delete or anonymize it.

8. International Data Transfers

Tradex is based in the United States, and your information may be transferred to and processed in the United States or other countries where our service providers are located. By using our services, you consent to the transfer of information to countries outside your country of residence, which may have different data protection laws than your country.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access and Correction: You can access and request corrections to the personal information we hold about you.
Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
Data Portability: You may request a copy of your personal information in a machine-readable format.
Objection and Restriction: You may object to or request restrictions on our processing of your personal information.
Withdraw Consent: If we process your information based on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the legality of data processing that occurred prior to withdrawal.

To exercise these rights, please contact us at info@mytradex.org. We may request additional information to verify your identity before processing your request.

10. Marketing Communications

By providing your email address, you consent to receive occasional marketing emails, such as newsletters and promotions. You may opt out of receiving these communications at any time by following the unsubscribe link in our emails or contacting us at info@mytradex.org Note that we may still send you administrative or transactional messages related to your account or our services.

11. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13 without parental consent, we will delete that information. If you believe we may have collected information from a child under 13, please contact us at info@mytradex.org.

12. Third-Party Websites and Services

Our Site may contain links to third-party websites or services that are not controlled by Tradex. This Privacy Policy does not apply to third-party websites, and we are not responsible for their content, privacy practices, or security measures. We encourage you to review the privacy policies of any third-party websites you visit.

13. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. When we make changes, we will post the updated policy on this page with a new “Last Updated” date. Your continued use of our Site after any changes to this Privacy Policy constitutes acceptance of those changes. Please review this Privacy Policy periodically to stay informed about our data practices.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: info@mytradex.org
Website: mytradex.org